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Consulting20 Jun 2026100+ requests/month
Data Subject Rights Handling
Data RightsConsultingComplianceDSR
Overview
A consulting firm needed to handle a growing volume of data subject rights requests (DSRs).
Challenge
The firm received 100+ requests per month for access, correction, and erasure of personal data.
Solution
- Implemented a DSR management system
- Established clear processes and SLAs
- Trained staff on handling requests
- Maintained detailed records
Impact
- 100+ requests processed monthly
- All requests within statutory timeframes
- Improved customer satisfaction
- Full compliance with DPDP Act
Lessons Learned
- Implement a DSR management system
- Establish clear processes and SLAs
- Train staff on handling requests
- Maintain detailed records